Refund policy
Refund Policy
We want you to be happy with your purchase. If you are not satisfied with your order, please contact us within 30 days of receiving your item.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in its original packaging.
To start a return, please contact us at [your email address] with your order number and the reason for your return. We will provide return instructions after your request is reviewed.
Please do not send items back without contacting us first.
Non-Returnable Items
We do not accept returns for:
- Items that have been worn, washed, damaged, or altered
- Items without original packaging
- Gift cards
- Final sale items, if clearly marked as final sale
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method.
Please allow 5-10 business days for your bank or credit card company to process and post the refund.
Shipping Costs
Original shipping fees are non-refundable unless the return is due to our error, such as receiving the wrong item or a defective item.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Damaged or Incorrect Items
Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us within 7 days of delivery with your order number and clear photos of the issue. We will review the case and help make it right.
Exchanges
If you would like to exchange an item, please contact us first. The fastest way is to return the original item and place a new order after your return is approved.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible. We can only cancel orders before they have been processed or shipped.
Contact
For any return or refund questions, please contact us at:
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